Phi Phi Island Cabana Hotel

Phi Phi Island Cabana Hotel

Accommodation and facilities:
This was my second time at hotel!! we were very disappointed! When checking in we were given a rooms which smelt like urine and had old vomit on the wall. We were then moved to a much better room. The swimming pool is NOT blue like in the picture. The tiles have aged and it looks more like a black pool.There was no waitron service at the swimming pool for 2 of the 4 days we were there. Breakfast has been changed to outside since I was last there, and all the food has flies sitting on it. Would probably not stay there again when I go back to Phi Phi. Not what you would expect from a 4star hotel.

Reservation service:


Date: 16th May, 2012
Written by: Julie Dee Branquinho

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Excellent hotel jouissant d une situation remarquable ; au centre de koh phi phi à deux pas des commerces , de la plage , des bateaux pour les excursions et le soir profiter de l ambiance nocture! Trés belle Junior suite calme avec double vue mer sur Lo dalum et Ton saî. Trés agréable restaurant pour le soir en bord de mer. Personnel trés sympathique , nous avons cependant regrétté que l on ne nous offre pas le cocktail de bienvenue comme cela's est passé dans les autres établissements.

Reservation service:
Trés bon service comme déja évoqué dans les avis pour l hotel Centara.

Date: 1st April, 2012
Written by: Louis Ronald

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Hotel ok, but some maintenance work would be needed to be perfect. We regretted paying each access to wifi while bars of the island give free access.

Reservation service:
very efficient , absolutely no problem.

Date: 11th March, 2012
Written by: Augier David

Phi Phi Island Cabana Hotel

Accommodation and facilities:
On the night we arrived the airconditioning in the room did not work. This spoilt the holiday for us as not only did we not sleep very well we were bitten badly by hving to sleep above the covers. I would expect a room with adequate Air conditioning at the price we paid. When we requested some recompense we were told that the resort could not give us any kind of refund due to the fact that the room was booked through an agent, even though we tried to book direct and were told to go through the agent. We wrote a letter to the managment but have yet to receive a reply. Very disappointed!

Reservation service:


Date: 4th March, 2012
Written by: Lee Sperring

Phi Phi Island Cabana Hotel

Accommodation and facilities:
We found the service to be almost non existant around the pool and when we did get food it was cold and the coktails were terrible! When asked about the food we were treated very rudely and when they returned with the same food they had reheated we were almost mocked for complaining! This was on valentines day mind you and we were staying in the Junior suite (there best rooms)at a very expensive rate. This said after we stopped eating and drinking around the pool and layed there and enjoyed the view we were happy. No apoligies either for the staffs rudeness by management and were still charged for the cold meal!

Reservation service:
I found the booking service to be great and I will use again.

Date: 21st February, 2012
Written by: Ross Willsher

Phi Phi Island Cabana Hotel

Accommodation and facilities:
The hotel is at an excellent location and has huge potential. Overall OK, but rather disapointing in some aspects: - staff are nice but very lazy, rooms not clean, and no approach for service - Basic Breakfast - Some rooms are getting very strong feedback bass noises from the night parties. I have to say the hotel owner was super nice and help us on an incident in the best possible way.

Reservation service:
Efficient, no problems.

Date: 1st February, 2012
Written by: Ishay

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Great location for a hotel straddling both beaches. Room was lovely and magnificent view from our room 2304. However, on check-in we were left to find our room block for which there were many, had to go and pick up our bags from reception and no welcome drink. The pool is nice but many tiles are broken around pool or insecure plus for 3 out of our 4 day stay the pool clorination system malfunctioned or something as the water turned horrible brown colour. Our Room AC did not work properly, we asked for fans on our second day as was too hot, they said spares had arrived and was being fixed that day. Nothing improved. Also no laundry facility at this hotel and you have to take to local shop. All in all, pay for location only, dissappointing hotel and would not stay here again.

Reservation service:
SiameServices very good but feel they should check out all the feedback regarding hotel AC and condition of pool area if they continue to advetise this hotel at high rates.

Date: 29th January, 2012
Written by: Gary Brady And Thipphawan Nobphasut

Phi Phi Island Cabana Hotel

Accommodation and facilities:
This was our second stay at Phi Phi Island Cabana and, as with our first stay, we enjoyed every minute of our stay at the resort. The staff are fantastic and the breakfast choice is excellent. Only downfall is that wifi should be available at no cost. A huge thank you in particular to Ms Tim who ensured that our every need was met - the service was phenomenal!

Reservation service:


Date: 18th January, 2012
Written by: Paul De Paiva

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Hotel a bit old a tatty especially considering how much we had to pay as it was Christmas time. Disappointed with Phi Phi it is defintely for the young who want to drink lots of alcohol out of buckets. My friend described it as the Blackpool of Thailand. You can stay in a place that costs hundreds less than we paid, so the hotel was not worth the money.

Reservation service:
Booking was correct and good.

Date: 6th January, 2012
Written by: Tracey Nazif

Phi Phi Island Cabana Hotel

Accommodation and facilities:
We decided to splurge on our stay in Koh Phi Phi. However we did not feel that this hotel was good value for money. Our main issue with the hotel was that the music from the bars/parties could be heard until well after 1 am which was not good for us as we were a family travelling with a small child. The music kept us up at night so we did not find this hotel relaxing at all. That being said, the room was nicely decorated but relatively small compared to other hotels we had just been staying in. We had a balcony with a lovely view of the water. The breakfast served in the morning was probably one of the best we had in our 4 weeks of travel. The pools were fantastic and we really appreciated the kiddy pool. The hotel is right on a beach but it was really crowded so did not lend itself for the relaxing and quiet holiday we desired. The hotel is just a few minutes walk to all the main restaurants and shops on the island. If this hotel was located on a quieter part of the island we would recommend but at this point we would only recommend if you are up late or are able to fall asleep with loud music playing.

Reservation service:
r24thailand was fantastic. We had a response within a few minutes of sending our request. Moreover, they realized that there may be an issue with our booking because we wanted to check out on Christmas Eve Day and the hotel did not want to approve this. r24thailand.com provided amble warning and tried to ensure that everything was smooth for our check-in and that we were able to check-out on the date desired. We were really impressed with the service and would recommend this website for booking.

Date: 3rd January, 2012
Written by: Amy

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Amazing view from our rooms. Very good and huge poolarea. The hotel pretends to be a five star hotel but they do not live up to that. Very dirty underneath the beds. Good breakfast and good location. No free wifi network anywhere at the hotel, it was ridicilious expensive (120 baht per hour).

Reservation service:
Good

Date: 2nd January, 2012
Written by: Goran Sorell

Phi Phi Island Cabana Hotel

Accommodation and facilities:
great location,rooms were quite good with great views from our balcony,bathroom was old and very small,the brekky was ok and the pool was brilliant.we had 2 kids aged 3 and 5 and it was a great place for them with 2 beaches and a great pool.will stay again

Reservation service:
ok but took time to get confirmation on my room booking

Date: 3rd December, 2011
Written by: Gregory Crowhurst

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Hotel was very nice and clean. Beautiful surroundings and nice private beach. On the negative side was high music every night from 9PM to 0130AM on the beach 300 - 400 meters from our hotel. After three days we were relocated to at room above the pool on the 1st floor, that helped a lot so if you are staying ask for a room with a nice view of the pool and the sea.

Reservation service:
Very good as always

Date: 15th November, 2011
Written by: Flemming Hestbek

Phi Phi Island Cabana Hotel

Accommodation and facilities:
bad servis by the staff !!

Reservation service:
Grate website

Date: 31st October, 2011
Written by: Guy Edri

Phi Phi Island Cabana Hotel

Accommodation and facilities:
2nd stay - Phi Phi is a lovely island.

Reservation service:


Date: 10th October, 2011
Written by: Bridget Baldwin

Phi Phi Island Cabana Hotel

Accommodation and facilities:
For muslim people, is not easy to find halal food, toilet near pool not good, but all hotel staffs are polite to everyone.

Reservation service:
fast, but not attaching e-voucher hotel until I sent another email to request it.

Date: 6th October, 2011
Written by: Warmel

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Great location, but very bad swimmingpool. Old and the bottom is black because of algies. Just clean it with a couple of people, and it looks a lot better. Rooms are ok but never worth the raiting of a 3 or 4 star hotel. Service poor. Sorry but i can not make it beter then it is. To expensive.

Reservation service:


Date: 24th August, 2011
Written by: Debora Muller

Phi Phi Island Cabana Hotel

Accommodation and facilities:
The hotel was ok, good location. The rooms was ok, bathroom was below avrage. The hotel has good food, and ok service. We were very dissapointed about the discotec on the beach, playing music from around 10 in the night and through the hole night. Every night. Phi phi is suppose to be this quiet and calm place. The discotec results that i wont be going back, but instead choose other plages in Thailand. The beach and the ocean is also full of garbage, despite the few people going around cleaning.

Reservation service:


Date: 10th August, 2011
Written by: Renate Olsen

Phi Phi Island Cabana Hotel

Accommodation and facilities:
We had a wonderful stay for 4 nights at Cabana. This was perfect for our family and we got 2 nice double rooms with a door between. Excellent pool and nice beach. Close to the pier and the central Phi Phi town with restaurants etc. A little music noice from the nearest bar.

Reservation service:


Date: 6th August, 2011
Written by: Per Kampmann

Phi Phi Island Cabana Hotel

Accommodation and facilities:
from start to finish everything was great,,,no issue s,,,,air cond,,,room clean-up,,staff,and buffett B/F,were all good and helpfull,,,had sea-view deluxe room on 3rd floor clean and plenty of hot water,,,,would stay again and recommend to all

Reservation service:
was helpfull in making sure my resv was in order when i called twice before i left

Date: 3rd August, 2011
Written by: William Oliveira

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Very good service, the view to the sea is amazing!!

Reservation service:


Date: 1st August, 2011
Written by: Noam Shohat

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Very objective assessment of this hotel: I have traveled all over the world in all sort of conditions so I guarantee this is the truth about this hotel . It's in a perfect position , closest hotel to the pier. It has beautiful gardens, beautiful pool , beautiful rooms . The rooms are a bit on the classic side , not modern but not outdated and they are on the medium to big side size wise , all air conditioned and with fridges. All required amenities in the rooms are present , the views over the gardens and Loh Dalum bay are amaizing.Staff speaks goodish english and they are like all thais , very friendly and very helpful .The hotel is spotless ,looks very posh and extends over a huge area and is a bit on the side so if you are the settled sort of person that goes to bed at 11 you won't be bothered almost at all by the booming music that at night exceeds 100000000 decibels on the beach :-) . You will still hear it a bit but not to the level that will stop you from sleeping. The only strange thing about this hotel is the the 2 restaurants always almost empty , didn't try them but I suspect it is because they are on the expensive side ( there is an enormous variety of restaurants on the island for all sorts of pockets and wallets ). The pool is nice , big , clean , overlooks the sea and can't be faulted .Time to travel to the hive of all activities on the island : max 10 minutes .

Reservation service:
siameservices .com does exactly what it promises, the reservations were there , staff knew about us coming , we were picked up from the pier by hotel staff . Full marks

Date: 1st August, 2011
Written by: Daniel Tanasa

Phi Phi Island Cabana Hotel

Accommodation and facilities:
The staFf is not polite. The rooms are very old and not worth the money but location location...the hotel has the perfect location with private beach. The swimming pool is vey nice. The view from the room is amazing.

Reservation service:


Date: 25th April, 2011
Written by: Menachem Getz

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Great location annexed on the beach, in the harbor, stores and restaurants. No free internet,old decoration rooms and bad breakfast.

Reservation service:
great and efficiency.

Date: 25th April, 2011
Written by: Miriam

Phi Phi Island Cabana Hotel

Accommodation and facilities:
No doubt the best hotel on Phi Phi. The swimming pool area was great. The breakfast wonderful. Very good value for your money. Most guests 30 + away from the noisy bars. Karin and Steinar, Norway March 2011

Reservation service:


Date: 31st March, 2011
Written by: Steinar Lindstroem

Phi Phi Island Cabana Hotel

Accommodation and facilities:
It's not worth the money, the pool isn't that beautiful anymore... And the outside of the complex smells a bit. Other than that we had a greet sea view and it's a good location.

Reservation service:


Date: 18th February, 2011
Written by: Nick Den Engelsman

Phi Phi Island Cabana Hotel

Accommodation and facilities:
We were in the hotel for 4 nights. very disappointing. THE ROOM - not clean as expected, the water in the bath were not hot enough and salty ! the light was poor. on one of the days the cleaner did not arrive until 16:00 and came only after 2 calls to reception. no reason or apology were given... THE HOTEL - not clean and neglected, the pools floor looked really dirty. very good location. In one sentence - TOO MUCH MONEY FOR TOO LITTLE ....

Reservation service:
perfect as always with siameservices !

Date: 29th January, 2011
Written by: Avi And Rina Levi

Phi Phi Island Cabana Hotel

Accommodation and facilities:
The room was very run down. Balcony door was faulty and the toilet leaked. Generally, a little overpriced compared with other hotels on Phi Phi. Views however were worth every penny - the best views on Phi Phi by far.

Reservation service:


Date: 25th January, 2011
Written by: Eleanor Bott

Phi Phi Island Cabana Hotel

Accommodation and facilities:
חדרים יקרים, קיבלנו חדר עם ריח טחב נוראי שנקרא דלוקס ורמת תחזוקה של 2 כוכבים לאחר החלפתו קיבלנו חדר ברמה סבירה -לא יותר אבל ריח הטחב היה גם שם בקיצור - בהחלט לא אמליץ לחזור לשן, מומלץ רק לגבי מיקומו שקקוב למרכז אבל מספיק רחוק מההמולה הרועשת

Reservation service:
מצויין

Date: 17th January, 2011
Written by: Talila Dina Kazzaz Almalem

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Although quite an expensive place to stay, Phi Phi Cabana was still a lovely resort. The view from our room was amazing, and it's only a short walk to everywhere you need to be on Phi Phi.

Reservation service:


Date: 17th January, 2011
Written by: Anthony Fleming

Phi Phi Island Cabana Hotel

Accommodation and facilities:
The location is wonderful and the staff helpful and friendly. The room was a little more dated than we were expecting for a hotel sold in this catagory but it was clean, had a breathtaking view over the bay and we had no complaints over anything and had an enjoyable few days.

Reservation service:
No problems with the booking services of siameservices.com, this is the second year we have used them and would recommend them to others.

Date: 4th January, 2011
Written by: Philip Lowcock

Phi Phi Island Cabana Hotel

Accommodation and facilities:
The hotel has the best location on the island and the pool area is great. Unfortunately neither the rooms nor the service provided by the staff are up to standard, whilst the breakfast is only average.

Reservation service:
Great service!

Date: 21st December, 2010
Written by: David Deetlefs

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Hello! It was really great. The Cabana Hotel the best place in a town. It possible to have a rest on two beaches. Big and nice territory. Kind staff. But one problem! The cockroach in the room. Thanks to SiameServices for good hollidays!

Reservation service:


Date: 16th October, 2010
Written by: Andrey

Phi Phi Island Cabana Hotel

Accommodation and facilities:
great location , near the beach , resturants and market, good sweeming pool! big , very close to the beach. great view the rooms are simple and not in high quality , bathroom - below expectation , old and small.

Reservation service:


Date: 28th September, 2010
Written by: Eran Bachar

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Expansive, but worth it

Reservation service:
Very easy and friendly. Had no problem with my reservation

Date: 28th September, 2010
Written by: Daniel Langer

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Great location, decent rooms. Lock to sliding door was very difficult to lock and should be updated.

Reservation service:


Date: 15th September, 2010
Written by: Bruce Kevin Crawford

Phi Phi Island Cabana Hotel

Accommodation and facilities:
This hotel was just great. The pool overlooking the ocean was awesome. The breakfast every morning was very extensive and hit the spot. The location was great - near everything, but not in the middle of it. The view from the room was amazing. We loved staying here! If you don't like climbing stairs, ask for a lower floor.

Reservation service:
fine.

Date: 5th August, 2010
Written by: Leah Zinner

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Very nice hotel and super friendly staff. Great location, close to the pier, the village and probably the best on the island with beaches on both sides of the hotel. One is quiet which belongs to the hotel. Huge pool with childrenspool as well. Please request a quiet room, otherwise the disco's in the village could keep you awake until 01:00. Good breakfast buffet. If you have children, the staff is a dream! It was our 2nd time and we will come back again.

Reservation service:
The comments that confirmation could take 48 to 72 hours made me hesitate to book last minute. However, during working hours, the entire reservation and payment confirmtions were realised within 10 minutes!

Date: 20th June, 2010
Written by: Robert From Amersfoort

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Beautiful hotel with a good location. Got a double room with ocean views, lovely! Breakfast was big with lots to offer even in low season. Only downside was a cockroach in the room and that the rooms had carpets that smelled a bit. Bathrooms could use some renovations. But in all, a very good hotel!

Reservation service:
Very good as always!

Date: 6th June, 2010
Written by: Hanna K

Phi Phi Island Cabana Hotel

Accommodation and facilities:
OK. No shade on pool area at all. If you re not a cat lover don't go to PHI PHI. A bit overrated for the price.

Reservation service:


Date: 28th April, 2010
Written by: Julie Mackinnon

Phi Phi Island Cabana Hotel

Accommodation and facilities:
The room was adequate - clean and with the all important air con, but the lighting wasn't very bright. Bathroom definitely needs a revamp though, as it was quite dark and the shower needs upgrading. Also, the water from the shower and tap was salty and not fresh, so you definitely would want to use tap water for brushing your teeth! Was only there for two nights though, so all manageable. The pool area looks out over the beach front so the location is lovely. Staff service was very good, and everyone was friendly and helpful.

Reservation service:


Date: 25th April, 2010
Written by: Deborah Farley

Phi Phi Island Cabana Hotel

Accommodation and facilities:
The location, by the waters edge- thats what we are looking for when we pick out a hotel for holidays. We found it on Phi Phi Island. Hotel Cabana is a typically 4 star Thailand hotel. No luxury, but clean and well-organized. We really enjoyed 6 days on this hotel and the island.

Reservation service:
satisfied

Date: 22nd February, 2010
Written by: Henrik Birnbaum

Phi Phi Island Cabana Hotel

Accommodation and facilities:
The room is fine, BUT the taste of the tap water and bathroom left much to be desired. The tap water tasted salty, not like fresh water. The bathroom needs major cleaning/renovation/remodeling. Shower sliding doors do not work very smoothly, the shower head was mounted in such a sway that one has to stand real close to the wall (almost touching wall) while taking shower, and sometimes bump against the pipe. Sink is too small to wash one's face without spilling water onto the counter. The morning breakfast buffet was good, staff was friendly and helpful, the pool was large and very children-friendly. Beach in front of the hotel during high tide isn't much, some stretches, there was no beach area. Overall, this hotel is a good choice.

Reservation service:
Service was prompt and efficient, easy to use. One issue, I could get a better rate than yours directly from the hotel website, but unfortunately, I didn't know at the time. Sure wish your rate could be more competitive.

Date: 19th February, 2010
Written by: Nang H. Chang

Phi Phi Island Cabana Hotel

Accommodation and facilities:
NOT WORTH THE MONEY, HOTEL AND ROOM IS VERY AVERAGE, broken phone, small old tv, dark room. Many similar quality hotels at half the price on the island. FACILITIES (pool) ARE DECENT

Reservation service:
good

Date: 16th January, 2010
Written by: Stanley

Phi Phi Island Cabana Hotel

Accommodation and facilities:
I paid $175 dollars for one night at the hotel and it didn't even have an alarm clock, or a clock of any kind for that matter! Enough said...

Reservation service:


Date: 13th January, 2010
Written by: William St Pierre

Phi Phi Island Cabana Hotel

Accommodation and facilities:
The hotel would like to be a first class hotel, but they are not. The staff are not that serviceminded, and they do not understand english. Very bad. The rooms standard was okay, but not as expected. Nice location, but too much noise from beach disco.

Reservation service:


Date: 20th December, 2009
Written by: Rytoft

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Great location! We had been staying in the northern beach area and this location was a welcome change.

Reservation service:
SiameServices was great. There was a mess up with the check in date and siameservices took care of it immediately.

Date: 7th December, 2009
Written by: Jenifour Jones

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Salt water in the hotel. rooms are very nice and clean. worth the money but there is nice hotel - view point check it out

Reservation service:


Date: 12th October, 2009
Written by: Evgeny Golubov

Phi Phi Island Cabana Hotel

Accommodation and facilities:
My partner and I choose this hotel, simply because of it's location - it's right next to the pier on Ton Sai Bay, Phi Phi Island (less than a two minute walk)and directly opposite two beaches (located in the middle). Check in staff were welcoming and friendly. The hotel interior is very outdated. Our deluxe room was again outdated and old. Shower screen was broken and the frame was rusted. The shower head was not screwed onto the wall properly and when you turned the water on the shower head would turn and flip with the water spraying up against the wall, therefore you had to hold onto it when showering which was annoying. Also, on arrival into our room, we discovered ants and modules of sand on our bed. Not what we expected for the price we paid. We then discovered, much nicer, more modern resorts for much cheaper rate but unfortunately, we had pre-paid for our hotel in advance, so we stuck it out. The pool was great with plenty of sunbeds! Breakfast was average. Chef on site to cook ommelettes, with cold cereal selections along with hot buffet selections - lots of rice, noodles, and salads. Thankfully, the weather was great, so we spent very little time at the hotel. If I was to return to Phi Phi Island - I would not stay at this hotel, purely because it is very old. Nicer and new hotels located near the Cabana that are cheaper.

Reservation service:
Perfect!

Date: 18th September, 2009
Written by: Lidia M

Phi Phi Island Cabana Hotel

Accommodation and facilities:
The hotel is not as one would expect for a 4-star hotel in Thailand, specially considering that it is completely overpriced in this country. However, it is the best hotel in Ko Phi Phi if youy want to be in the tourist village. The rest of the hotels are cheaper, but less quality, so this is the coice if you want a good hotel well placed. All other hotels in Ko Phi Phi are overpriced as well. The other option is goin to the Phi Phi Village Hotel or the Holiday Inn , which are very nice resorts, but are not in the tourist village, and the only access to the village is by taxi boat, which will cost a bit. These two hotels are good, but completely isolated. The Caban looks like an old resort, with old rooms, old bathrooms, old services, everything is old, and doesn't look great. The swimming pool is great, in front of the beach, with the other bay at just 50 metres, and in the centre of the tourist village, just metres away from the pier. Location couldn't be better. Eventhough everything in this hotel is old, it isn't bad. Just don't expect one of the nice resorts in other places in Thailand like Ko Samui, or the nice hotels in BKK.

Reservation service:


Date: 2nd September, 2009
Written by: Marc Vallhonesta

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Very nice place. They colected att the fery help you with lugage. short walking distans and a huge pool

Reservation service:
Easy as always

Date: 8th May, 2009
Written by: Michael Mattsson

Phi Phi Island Cabana Hotel

Accommodation and facilities:
The location was fabulous and the room view was terrific. The pool was great. These are the only good things I can say about the hotel since it over priced for the service level and attitude. We stayed for 5 nights in the hotel and did not move since it was our last stop in our Thailand vacation and we lack the energy for additional move. I recommend to search somewhere else. The AC bearly coped with the heat and it stopped working several times. The toilet had to be fix twise while we stayed. The service people at the hotel where not very helpful and their English level is below average. For 5500 baht per night we paid, I am sure there are other better equipped and with better service hotels on the Isle.

Reservation service:
No problems here.

Date: 4th May, 2009
Written by: Yosef Shteingart

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Filty hotel, towels in room not clean. Food poinsioning from breakfast that wiped half of our group out for 3 days,

Reservation service:
Booking service was ok, they agreed to refund us one nights charge as we decided to stay only 1 of the 3 nights booked

Date: 30th April, 2009
Written by: Amy Scott

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Great setting, nice pool. Big and impersonal as large hotels tend to be.OK for one or two days.

Reservation service:
Fast and professional.

Date: 19th March, 2009
Written by: Clive Gardner

Phi Phi Island Cabana Hotel

Accommodation and facilities:
I spent 3 nights with my partner at Phi Phi Cabana Hotel, room #1115. The room is situated at the ground floor, so it saves us the hassle of climbing stairs (there's no elevators at the hotel). The balcony gave a beautiful view of the swimming pool and Loh Da-lum bay. We re 5metres frm the pool and 10 metres from the beach. Cabana is also very near the Phi Phi Pier, so we dun have to walk very far to the hotel after embarking from the ferry. Breakfast buffet was the same for all 3 days. Shower room is well equipped with face/hand/bath towel. But the water from the tap and shower tastes a little salty. There's a safe-box in the cupboards and the mini-bar is well equipped. Bed and pillows are soft, but the blankets are a little prickly. A/c is in good condition. Only negative point is that the hotel's Massage & Spa facility was destroyed by the Tsunami, but the hotel failed to update it in their website nor on the hotel room guest book. However, Cabana gave the most beautiful view of the Lo Da-lum beach than every other resort. Overall 4/5 star rating I'll give to Cabana. Will return there.

Reservation service:
SiameServices.com gave excellent service and is very reliable. I special requested for honeymoon package and they helped fulfilled the request. Great!

Date: 4th March, 2009
Written by: Yong Kew Lim

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Excellent hotel,friendly staff, good location, and facilities.My wife and I had a great time.

Reservation service:
excellent service, no problems whatsoever, Many Thanks.

Date: 28th February, 2009
Written by: Stephen Ellison

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Very good hotel, nice location (close to the pierce) though a bit expensive, but if you like ultimate comfort - this one is for you!

Reservation service:


Date: 3rd February, 2009
Written by: Nikolay Gerantidi

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Hotel tres bien situé,idéal pour un court séjour, près du ferry, du village et de la plage, belle piscine, notre chambre était petite avec du tapis et sentait le renfermé! demander une chambre rénovée!

Reservation service:
service impeccable comme toujours

Date: 28th January, 2009
Written by: Ginette Gauthier

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Dissapointed with this hotel rooms were old and need to be refurbised lots of mosquitos. for the cost of this hotel compared to other hotels we stayed in in this price category we were dissapointed! The pool is very nice but the towels are old! The hotel is in a great location near the village but far away enough to be out of the chaos of Phi Phi. Breakfast were very good!

Reservation service:
Excellent service

Date: 28th January, 2009
Written by: Craig Pantanowitz

Phi Phi Island Cabana Hotel

Accommodation and facilities:
the hotel has a very good location, perfect view and perfect facilities. the hotel rooms are really great , romantic, and suitble for honeymoon or couples. the staff are quite (maybe too quite) but will assist if and when nedded. the only problem is that the price are really high and not nececerally justify iteself button line : butifull hotel

Reservation service:


Date: 9th January, 2009
Written by: Shmuel Kahn

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Hotel is the best in Phi Phi Don town. Excellent pool area with amazing view of the bay. We stayed in the Andaman suite (the best the hotel offers) and is really big, with outstanding view of the beach with big balcony and big jacuzzi inside the room. Everything was clean. Breakfast get a bit boring after a week here. Hotel staff is very friendly. Hotel has an excellent restaurant right in front of the second beach (opposite bay, can't remember the name), but options are very limited. Room service is perfect, specially in the Andaman room :) I think the hotel would be much better if they would pay more attention to many details. The overall is fine, but it could be just perfect if the finishing of the room could be better, the ceiling of bathroom didn't quite match the rest of the decoration of the room (looked like they didn't thought of it), they could also change towels two times per day instead of only one, specially since this room has a jacuzzi as well, we ran out of clean towels everyday. The town is just steps away. Though is still under construction after the tsunami, and gets really crowded.

Reservation service:
Excellent

Date: 9th January, 2009
Written by: Sergio Dos Santos

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Great location. Biggest drawcard is the pool area. However, there are not enough deck chairs for guests - thats an understatement. Guests get up early in the morning and reserve their chairs by putting towels on. If you arrive at 9, you have no chance. Breakfast very average - diluted juices, old cereals etc, awful croissants. Rooms are very simple. Poor water pressure, no hot water in basin (but some in shower). Staff are very unfriendly. They would not give 2 room keys to us (even though 2 of us in room) - we had to share 1. They wont fetch your laundry and return to your room - you need to go to reception to drop it off and collect. Overall, not worth the money for what you get. You dont spend money to lie by a pool in Phi Phi (hotels biggest feature). Rather try the PHi Phi Palmtree or PP Princess (with infinity pool).

Reservation service:
Efficient and reliable.

Date: 9th January, 2009
Written by: Shaun Levitan

Phi Phi Island Cabana Hotel

Accommodation and facilities:
We stayed in a deluxe twin from Dec 24 to 29. Reality and hotel description as per website differ greatly. There is basically only one restaurant in operation and no sunbeds at the beach. Most importantly, not all rooms are seafacing as advertised. The staff is generally nice and tries to accomodate the needs. Very bad is the fact that the nearby beach bars are playing loud music until 4 am, with is not acceptable. When paying such high room rates, I expect peace, especially at night. We moved two times the room! The compulsory Xmas dinner [buffet] was very good though, huge selection of items for every taste [THANKS].

Reservation service:
The booking service was prompt and seemed professional and reliable from the first moment. Care must be taken to ensure the hotel description are true in terms of facilities.

Date: 5th January, 2009
Written by: Antje Hopfmann

Phi Phi Island Cabana Hotel

Accommodation and facilities:
THE RESORT IS BEAUTIFUL. IT IS ONLY A SHAME THAT ONE OF THE NICEST HOTELS ON THE ISLAND HAS NO HAIRDRESSER, NO WIRELESS INTERNET AND I CAN ONLY SAY THAT THE TRIPLE ROOM I SEE ON THE INTERNET SITE IS SO MUCH NICER THAN THE ROOMS WE GOT (5102, 5201). THEY WERE REALLY NOTHING SPECIAL. THE STAFF IN THE HOTEL WERE VERY COURTEOUS.

Reservation service:
THE BOOKING SERVICE WAS VERY GOOD AND EFFICIENT

Date: 2nd January, 2009
Written by: Legziel

Phi Phi Island Cabana Hotel

Accommodation and facilities:
THE HOTEL WAS GOOD AND BUETIFULL but alot of things dissapre from our sutkase (beg) we think the room ckeaner has taken our stuff and when we came to the hotel we get just 1 key but when we chek out the want 2 key and didnt belive us that we get just 1 and say all the israeli people are a teef and problems men

Reservation service:
the web of siameservices was very good and we hope the booking again in this web

Date: 28th December, 2008
Written by: Evyatar Abudi

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Moderate breakfast, clean rooms. Service - can be better (like in many hotels in Thailand). The shower is terrible, and the water is salty. Overall,at this part of the island, this hotel, with all it's weaknesses, is the better one (for my opinion).

Reservation service:


Date: 27th October, 2008
Written by: Alex Piliposian

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Great hotel! convienent location, excellent breakfast. beautiful sweeming pool! The water in the shower are salty.

Reservation service:


Date: 20th October, 2008
Written by: Eitan Blank

Phi Phi Island Cabana Hotel

Accommodation and facilities:
very nice hotel amazing beach the front desk was not very polite or friendly but other than that everything was ok. The room was very clean the pool is just perfect! Location is good too

Reservation service:
perfect best price on the net

Date: 17th October, 2008
Written by: Glasswine David

Phi Phi Island Cabana Hotel

Accommodation and facilities:
I had many mixed reviews on this hotel many of them not good,but i have to say it was an excellent place to stay stay where friendy and helpful,we stayed in a deluxe villa on the top floor ocean view its was absolutely what we wanted overlooking the beach,the room was well decorated,bathroom was clean but salt water in the shower but due to it is a small island can not expext to supply everyone with fresh water.all in all a great place to stay i though

Reservation service:


Date: 7th October, 2008
Written by: Robin Martyn Barber

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Since the Tsunami the hotel rooms have been totally redone. Prior to that the rooms were getting the old and worn look but today they are very nice. The rooms are small but comfortable and many have a beautiful view, a view like a post card you might send to friends. All the staff is friendly and speak adequate English to meet your needs. The hotel is well maintained and in best location on the island if you want to be in walking distance of the village where all the restaurants are in addition to dive shops, agencies offering special tours, hundreds of typical beach clothing and jewelry shops, convenience stores, night life and a number of those small massage shops offering a wonderful one to two hour Thai massage for very little money and once your hooked, you will come back for more. If you stay at one of the nice spa or hotel resorts up the island some distance, if you choose to visit the village you will have to rent a long tail boat for every trip and this can get expensive and it is not always advisable if there are storms or it is night time. I highly recommend the Phi Phi Island Cabana Hotel and ask for a view of the back bay. If you enjoy relaxing on the sandy beach or a swim in the pool, Phi Phi Island Cabana has it all with a 3 minute walk from your room. Breakfast is very adequate with lots of choices and a chef is available for fresh omlets as you request. If you visit the island, take some time to relax and get acquainted with the people. Thai people treat tourist with respect and care and they are wonderful people. Learn about their life style, their schools, their families. Many on the island have come from small villages in Thailand to find work and they too fall in love with the island atmosphere. Be sure and rent a long tail boat for 1/2 a day and visit some wonderful snorkeling locations within 30 minutes of the village on the same island or visit some of the nearby islands such as Bamboo, Phi Phi Lei, and others. Buy some fresh bananas at the market and take a long tail about 10 minutes from the pier to feed the wild monkeys. And do remember they can get aggressive so use common sense. You can go diving, cliff jumping, snorkeling, and even take Thai cooking classes at a small restaurant in the village. If you want a 5 star resort, Phi Phi Cabana is not one. There is not one within walking distance of the village. Also, take a hike to view point. The view is worth the hike. At the top is a small shop for refreshments. I suggest no less than 3 full days on the island or otherwise you never get the chance to totally appreciate the island atmosphere and you function as a tourist all the time. I prefer to stay a minimum of 4 full days and often more. The trip from Phuket or Krabi is about 2 hours by ferry. The ferry boat is an experience alone. Get to the ferry 20 to 30 minutes early so you can get a seat in the A/C part. If you want to walk out in the sun and on the outside deck you can always leave something in your seat. They sell water, beer and soft drinks and few snacks on the boat. I recommend a metered taxi, yellow taxi, from the airport at Phuket to the Rasada Pier. Others will try to charge twice as much. Ferry tickets should cost 700 baht round trip but this is always a challenge. Do not feel bad if you pay 1000 baht. When you land at any of the airports there are many trying to sell you hotels, taxi service and ferry tickets. I suggest you keep on walking. You can change your money on the island without a problem. Several banks, many bank exchange locations and ATMs. Creidt cards are accepted by many restaurants and hotels and even the shops. If you wish to visit the local elementary school, take a 20 minute hike and go into the Admin office. They are proud to tell you about their program. I often make a small contribution to the school. Learn about the religions on the island. Spend time visiting with possibly the most wonderful people on the planet, the Thai people. ENJOY.

Reservation service:
Very helpful and answered all my questions promptly. I highly recommend them. By the way, rainy season is a good time to go. First in high season prices are much higher plus the number of tourists doubles. In rainy season it is often a bit more comfortable in temperature and the rains never last long. Four hours at most but generally 30 minutes to two hours and the the sun returns.

Date: 3rd September, 2008
Written by: George Ray Vaughn

Phi Phi Island Cabana Hotel

Accommodation and facilities:
I originally booked for three nights for this hotel. However, after my arrival I was disappointed about the hotel and the island and I realized that it was too long to stay for 3 nights. So I decided to shorten my stay for only one night. The hotel rooms were small and not very clean. The bath room was small too and the water from the taps was salty. The only good thing about this hotel was the swimming pool which was nice and facing the beach. Apart from that everything else was just about average. Wireless Internet service was only limited to the café area and it was very slow. A small travelers tip, if you are planning to stay for one night at Phi Phi Island and want to make good use of your day, make sure to catch up the afternoon snorkeling and sunset tours as these normally leave after 1:30pm.

Reservation service:
Excellent service and they were very helpful to cancel my other two days without any cancellation charges.

Date: 9th August, 2008
Written by: Ahmed Al-kindy

Phi Phi Island Cabana Hotel

Accommodation and facilities:
2nd visit . Very helpful, smiling staff .Lovely bright clean rooms with open sea views. Excellent location the best on Phi Phi . will be back.

Reservation service:
the very best always

Date: 30th July, 2008
Written by: Robyn Shuttleworth

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Its just a so so place. The water pressure is low, water is salty, limited shower space. The view is good, and overall, the room size is spacious (exclude the bathroom; in which I almost fell due to the unneccessary uneven floor). The people there are friendly overall though some don't speak/understand decent english. Do not book ferry ticket from the hotel's tour counter; instead call from room or book it outside as it is cheaper.

Reservation service:
Great!

Date: 21st July, 2008
Written by: Sim Hong Kiat

Phi Phi Island Cabana Hotel

Accommodation and facilities:
very nice place to stay with a nice view of phi phi island beach. good accomodation, good food, everything fine except gym equipment. hope to find it better next time

Reservation service:
booking/ reservation service is excellent

Date: 15th July, 2008
Written by: Amarinder Singh

Phi Phi Island Cabana Hotel

Accommodation and facilities:
i originally booked the andaman suite, but on arrival, this couldnt be provided as it had problems with leaks. we were then offered two separate rooms of equal value, but both rooms were so far apart that the following day we chose to move to another closer room, but of lesser value. the hotel did not compensate us for this incovenience in any way. also, the water pressure in some rooms are not good, and they did not do a good job with my laundry. on a positive note, the breakfast buffet is good and the service is friendly.

Reservation service:
no problems with booking.

Date: 2nd July, 2008
Written by: Lee Marvin Ison

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Best location and pool on the island. The room as fantastic with beautiful open views accross the sea. Plenty of hot water, good water pressure, spotless room , friendly helpful staff. Nothing was too much trouble for the hotel to arrange. Although not much English (after all this is thailand and i cant speak Thai) we were perfectly understood all the time. will be returning end july and hopefully again and again to Phi Phi Cabana Hotel.

Reservation service:
the best, as always

Date: 23rd June, 2008
Written by: Robyn Shuttleworth

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Perfect location! You couldn't beat the 2 minute walk from the ferry. Hotel room and facilities were very nice although the shower temperature fluctuated drastically.

Reservation service:
SiameServices was a dream come true

Date: 18th June, 2008
Written by: Debbie Leight

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Good location (in between both beaches). Hotel is about 100yds on the laft as you come off the ferry, which was handy. Couldn't believe the hotel was rebuilt 2 years ago, following the Tsunami - it looked like it had been there for 50 years! The refurb job was fairly slapdash , but you don't get 5 star in Phi Phi (or Koh Tao). We uograded to an Andaman Suite (which they let us have for 12000bt a night instead of 15000bt). The room was ok - 2 bedrooms (which we didn't need), air con wasn't cold enough, and I don't think the french windows had ever been cleaned (marks all over it where someone had leant against it with sun oil on - yuk!!!). No safe in the room, and the water was brown from the taps (no kidding). Pool was great, with plenty of sun beds and no rush to bag one, which I hate. Overall a nice hotel, but certainly not the Shangr-La!

Reservation service:
Fab as usual!

Date: 24th April, 2008
Written by: Fiona Dodkins

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Hotel too much expensive, not present staff to the swimming pool

Reservation service:
excellent and kind

Date: 21st April, 2008
Written by: Ermes Gabrieli

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Nice resort. Our room was a little dark but nice decor and clean. Staff friendly and helpful. Resort central to everything, including pier for day trips

Reservation service:
Great!

Date: 28th March, 2008
Written by: K & T Ramsay

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Excellent location, great pool, great private beach, very nice breakfast.Our room was not in the main building but was very nice with terrace and ocean view.

Reservation service:
very efficient. We did not like the idea of paying 100% in advance under the non refundable policy.

Date: 5th March, 2008
Written by: Eran Singer

Phi Phi Island Cabana Hotel

Accommodation and facilities:
phi phi iland is a wonderful and romantic place the hotel located very good but too big for me.the pool was very nice and close to the perfect beach.our room was little far. one problem we had every day with the hot water in the room. the breakfast was perfect

Reservation service:
very good and fast

Date: 29th February, 2008
Written by: Nehama Ramati

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Good location and poolarea, that was all Cabana hotel had to offer. The room was dirty and towells unclean. The smell outside our room just across to the gym was stinking. We had booked to stay for 7 nights, Groundfloor because of wheelchair. Breakfast on first floor was not so easy so we asked them to make a table for us on the groundfloor, they did but in a dirty area of brooken furnitures. The breakfast was also unfresh, the second morning we had breakfast in the French bakery downtown. We did not felt that we stayed on a 4 star hotel, rader expensive too! We stayed only for two nights, then we went back to Karon beach at the Access hotel, a very nice 4 star hotel!

Reservation service:
Very good and helpful.

Date: 29th February, 2008
Written by: Aagren Pierre

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Rather expensive(chinese-owned?) hotel with great pool area and beautiful views. Funny atmosphere though, with friendly but discouraged staff, fierce-looking chinese security gards, and dogs and cats sleeping in the corridors among filled laundry bags and dead leaves during most of the day. Quite expensive restaurant dedicated mostly to the chinese parties, which means noisy pop music and that other (non-chinese) guests may have to wait for a very, very long time for the quite ordinary food. A puzzle that this pays off, when fresher and much cheaper seafood is offered by efficient staff on the crowded beach restaurants along Ao Ton Sai.

Reservation service:
Really good service

Date: 24th February, 2008
Written by: Astrid Noergaard

Phi Phi Island Cabana Hotel

Accommodation and facilities:
in the beginning we recieved a regular and dissapointing room, after 2 nights we complained and upgraded to a nice suit with great view. Hotel is not so clean, many mosquitos and salty water. not recommended! all other hotels were just great.

Reservation service:
great!

Date: 20th February, 2008
Written by: Elad Abrahami

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Good location of this hotel, but we were very disappointed of our room. It vas very dirty when we checked in, and it didn't seem to be cleaned in a long time. We asked them twice to clean the room, but all they did was to change the towels. Not nice to live in others dirt! I will not reccomend this hotel...Expensive hotel and bad service.

Reservation service:


Date: 19th February, 2008
Written by: Linn Marie Borgaas

Phi Phi Island Cabana Hotel

Accommodation and facilities:
The room is ok but I don't really recommand this hotel. If you don't have any other place to stay, it's ok otherwise not. There is a problem somewhere maybe with the management.... Breakfast Ok. It's all Ok but just ok

Reservation service:
very gut

Date: 18th February, 2008
Written by: Anne Sandrine Cordonier

Phi Phi Island Cabana Hotel

Accommodation and facilities:
1. good location - near the boats 2. much older than it looks in pictures 3. lower level as compared to others 4. many places in bad conditions and dirty (pool sides, restaurants areas, and more 5. stinking odors (like sulfure dioxide) near the pool 6. running water in the hoses and bathroom is salty and with odors 7 room is ok 8. low-level bathroom 9. pool is ok

Reservation service:
fair. on one instance when we called siameservices for hotel change, we were promissed to get a response which we nwvwer got !!!

Date: 18th February, 2008
Written by: Michal Degani

Phi Phi Island Cabana Hotel

Accommodation and facilities:
The stay did not start so good - some idiot had left a plate with pasta in the narrow space under the the bed, so when we entered the room there was a rat there eating the leftovers. We contacted the reception and 3 persons immidiately took care of the rat and they were very helpful so we could change room. After the first insident we had a perfect stay at the Cabana. The pool area is truly great and also the surroundings. The location near Lo Dalum and Tonsai Bay is perfect when travelling with children (our 5 month old daughter), easy to access the beaches and also the main street with good resturants. Although the hotel lies near to the main street (only 300 m) the place is very quiet. The only disturbance is the construction of the new pier 150 m away, but it did not bother us even though we had the room closest to the pier. Summary: We will definitely return to the Cabana next time we visit Phi Phi Don.

Reservation service:
The booking service was perfect, fast respons and no problems with the payment.

Date: 5th February, 2008
Written by: Per

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Overall, it was a nice hotel with an excellent location and view on the island. However, it was the most expensive hotel in our trip, but the least fancy or luxirious one. The delux rooms are quite small and the bathroom is very small, the sheets had stains on them, as well as some of the towels.The pool is great, and the wonderfull view (we had a pool view room) are pro s. Breakfast was satisfying (even though the coffee was terrible). Don't take rooms that face the peer, there is a construction noise from there and also the awfull singer of the hotel will not aloow you to sleep tight, as she sings in full volum some international hits with bad taste...To cut a long story short - we had great time in Phi Phi, but the hotel is over prices comparing to other hotels we stayed in Thailand. On the other hand, they said it before me: location, location, location....

Reservation service:
The reservation process wasVery efficient.We think that SiameServices should also send vautchers via mail, like other sites do.

Date: 4th February, 2008
Written by: Brison

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Firstly the hotels look great nice pool area and the rooms are faultless. But the breakfast was not that great for the money and 90% for the staff We’re not helpful. Great location. But I would not stay there again for that money.

Reservation service:
Excellent and better value than booking direct with hotel.

Date: 29th January, 2008
Written by: Mr Lee Watson

Phi Phi Island Cabana Hotel

Accommodation and facilities:
We booked this hotel hoping for- not premium- but a decent standard but we were so wrong! We stayed in wing 5 for two nights. The hotel´s furniture is very worn out, but that´s not really the issue. The room and the whole building looked dirty, accompanied by an unpleasant smell and dirt on towels and under the bed and bathroom. Sand on the floor of the shower room too, which was never cleaned off during our stay. When passing by the gym building we had to take a deep breath to aviod the stink! The key to the room didn´t work the last night of our stay and we had to get the staff come with us and help us enter our room with a special key (ours didn´t work and was not replaced with a new!) We heard other guests having issues with key too. Breakfast was a disaster. There was several choices but everything seemed so unfresh. One could also see broken furniture, garbage, thrown under the first floors of some of the builidings. Once I saw some of the hotel´s cleaning staff watcing TV having lunch break IN one of the guest rooms! Staff looks very unmotivated (apart from front desk, seems like this hotel has internal issues. Hovever they have good customer inflow (it is the only big hotel on this side of Phi Phi). Room and service standard need to improve enormously befre justifying the rates they charge. Definitely overpriced and overrated. It is a pity - the hotel has great location - we had an awsome bay view from the balcony. This, together with the service-minded front desk staff were the only positive assets of this hotel. I would not stay here again unless really major changes happen within hotel facilities and services.

Reservation service:
good service!

Date: 28th January, 2008
Written by: Berggren

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Great location, right where ferry drops you off. Beautiful pool and decent rooms. Nothing spectacular about it...but the view. Service however was not so great. i.e. not in line with what you PAY to stay here.

Reservation service:
I have had my first and most fabulous experience booking ALL of my hotels throughout Thailand with SiameServices. I will highly recommend this service.

Date: 28th January, 2008
Written by: Dena Dasilva

Phi Phi Island Cabana Hotel

Accommodation and facilities:
Hotel has been re-built since damaged in the Tsunami. Have stayed here numerous times pre-Tsunami and hotel is looking back to normal with teh exception of the bungalows which wre not re-built! Rooms ok - great size but not lavish. Staff friendly. Pool is the highlight of the hotel and new pool lounges and umbrella's arrived during our stay. Parts of the hotel have not been cleaned up as yet - very stinky with rubbish under the gym! Overall would recommend if staying in Phi Phi.

Reservation service:
Excellent - no problems with any of bookings made on recent trip or in previous years.

Date: 15th January, 2008
Written by: Anna

Phi Phi Island Cabana Hotel

Accommodation and facilities:
First impressions were great - a newly built, well presented hotel at probably the nicest part of the beach. However things started to go downhill from there. Despite arriving 2 hours after the designated check in time the room wasn't ready. After waiting a further two hours the room still wasn't ready so we asked to be transfered to another room. We had booked a double room and were then shown two twin rooms which were not suitable. At this point the baggage handler started cursing and throwing our luggage around - this was receptions fault not ours. After 5 hours we were eventually given a suitable room. Although a very nice spacious room it had obviously not been cleaned propery which we thought was a temporary oversight. However apart from changing the towels and bedlinen the room wasn't cleaned throughout the 5 day stay. We did bring this to the attention of the staff and were told that it would be dealt with but it never was. The room also lacked some of the facilities that it was advertised with - kettle, hairdryer, drinking glasses, on several occasions we even had to ask for soap. The lack of cleaning seemed to be a theme throughout the whole hotel complex and what appears to be a lovely hotel is quite grubby, stained and generally poorly maintained. This seems to be an issue that stems from the staff who in the main were unfriendly, slow, unhelpful and inexperienced. Indeed the majority were on probation and were more interested in trying to look busy than actually helping out guests. Breakfast at the hotel was a plus. With a good variety of food available to suit most tastes. Again the breakfast experience was spoilt by the lack of cleaning and dirty table cloths. The pool area was excellent. Great location with spectacular views over the bay. There was also a nice quiet section of beach which is a bonus for a busy island like Phi Phi. Price wise the resort was expensive for Thailand at over 6000 bahts per night (peak rates). At this cost you would expect a high standard of factilities backed up with a high standard of service. Compared with the various other accomadation we have stayed in throughout Thailand the facilities are good, the location excellent but the whole experience was spoilt by poor staff and a poorly maintained complex. Overall overpriced and not somewhere we would consider going back to unless the staff have a real change in attitude.

Reservation service:
Excellent, smooth transaction.

Date: 14th January, 2008
Written by: Paul Martin

Phi Phi Island Cabana Hotel

Accommodation and facilities:
i stayed at this hotel over new years and the stay was very good the location is great but the staff dont speak great english this is a problem if you are paying that much for a room the dinner was also very good just know that in thai land not always is more better

Reservation service:
siameservices is amazing

Date: 8th January, 2008
Written by: Raphael

Phi Phi Island Cabana Hotel

Accommodation and facilities:
The hotel seems very impressive, but there was a very strong smell of sewage in some areas of the hotel, including the dining room where breakfast is served. This horrible smell was there most of the day, and every day. The shower door had some problems of getting open and closed. The stuff at the reception has a very basic English. The sea view of some of the rooms is beautiful.

Reservation service:
We were very pleased with SiameServices service which was professional and kind.

Date: 19th December, 2007
Written by: Yair

Phi Phi Island Cabana Hotel

Accommodation and facilities:
A short stumble from the pier this hotel totally lived up to high expectations. Phi Phi is alot of fun and this hotel allows you to recover in style. Great pool area..:o)

Reservation service:
fine

Date: 12th December, 2007
Written by: Jeremy White

Phi Phi Island Cabana Hotel

Accommodation and facilities:
The hotel was absolutely gorgeous. The room was luxurious with fantastic views. The pool was beautiful as was the beach. The hotel staff were extremely helpful and friendly and were especially kind to our 4 year old.

Reservation service:
fast and efficient service.

Date: 14th November, 2007
Written by: Katherine Carroll

Phi Phi Island Cabana Hotel

Accommodation and facilities:
nice view & environment , quiet , good location , best price ... higly recomended

Reservation service:
good booking service

Date: 22nd October, 2007
Written by: Tiong Sam Lian

Phi Phi Island Cabana Hotel

Accommodation and facilities:
We stayed in Room 1222 during the 3 nights. It is really great view from the room. Nice swimming pool, great location (near pier and village, enjoys 2 great bay & quiet enough), 6000THB for 3 nights and pick-up serviece from the pier. Highly recommend this hotel to those first come PhiPhi.

Reservation service:
Thanks siameservices for competitive package provided. We really enjoyed the stay.

Date: 19th October, 2007
Written by: Zheng Jiabei

Phi Phi Island Cabana Hotel

Accommodation and facilities:
The hotel is very nice with a beautiful swimming pool and a decent breakfast buffet. But I found the services at this hotel did not meet the standards set by the hotel. No professional staff whatsoever around only trainees at the front desk who didn't know what they were doing and had limited english. I wasn't impressed at all.

Reservation service:
Excellent and efficient.

Date: 19th October, 2007
Written by: Dezi And Greg

Phi Phi Island Cabana Hotel

Accommodation and facilities:
1. New hotel, great location, but seems still in construction. 2. Maybe it is the best hotel in TongSai Bay, but I think most Phuket hotels with half of the price is better than Cabana. 3. Breakfast is normal, too many small flies and birds in the restaurant. 4. No ventilator in the bathroom. 5. Beautiful pool and seaview.

Reservation service:
Good

Date: 11th October, 2007
Written by: Zhang Kun

Phi Phi Island Cabana Hotel

Accommodation and facilities:
the pool is great, the rooms are nice and the seaview is amazing. the reception team is a little unpatient and the rooms don't always get cleaned on time big buffet breakfast

Reservation service:
awesome as usual

Date: 8th October, 2007
Written by: Keren

Phi Phi Island Cabana Hotel

Accommodation and facilities:
A beautifull resort, located in a splendid bay. We took the presidential suite, which was quite nice decorated in traditional Thai style with jacuzzi on the balcony. Service levels were certainly not in accordance with this type of accommodation. And sleeping in a room where rodents are starting at 03.00 A.M. chewing away on the wooden roofpanelling was quite discomforting.

Reservation service:
Booking service was perfect and swift. An outstanding professional organisation is my feeling, you might wanne give the Samudra some advice on professional service levels.

Date: 18th September, 2007
Written by: Mr. & Mrss. Doppenberg